pdc88's Privacy Policy
pdc88 is fully transparent about how we collect, use, and protect your personal information — your data is secured with SSL encryption and strict security protocols.
Last Updated: January 2026
Introduction and Scope
pdc88 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what types of information we collect, how that information is used, our position on sharing information with third parties, and how you can maintain control over your information.
This privacy policy applies to all digital services of pdc88 — including the website, mobile browser version, and all communication channels including customer support. If you register on our platform or use our services, it will be assumed that you have agreed to the terms of this policy.
We may update this privacy policy from time to time. For any significant changes, we will publish a notice on our platform and, where necessary, notify you by email. Continued use of the platform after changes will be considered as your agreement to the updated policy.
Information We Collect
Personal Information Provided Directly
When you create an account on pdc88 or use our services, you directly provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact information
- Username and password
- Copy of national ID card or passport (for KYC verification)
- Financial information — bKash, Nagad, Rocket, Upay or bank account details
- Address information (when required)
Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device information
- Browser type and version
- Operating system information
- Page visit information and session duration
- Referrer URL (where you came from)
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity logs
Information Received from Third Parties
In some cases we may also receive information from third-party sources, such as:
- Identity verification service providers
- Payment processing partners (bKash, Nagad, Rocket, Upay, etc.)
- Fraud prevention and risk assessment service providers
- Affiliate partners (where applicable)
Purpose of Using Information
Service Delivery and Operation
Your information is primarily used for the following purposes:
- Account creation and management
- Processing deposits and withdrawals
- Providing gaming services and bonuses
- Delivering customer support
- Verifying the 21-year age limit
- Ensuring a safe and fair gaming environment
Legal and Security Compliance
We use information for legal obligations and platform security:
- To comply with anti-money laundering (AML) guidelines
- To detect fraud and unauthorized access
- To enforce responsible gaming policies
- To preserve evidence for dispute resolution
- To ensure account security
- To detect and prevent multiple accounts
Communication and Marketing
With your consent, we may use information for the following:
- Sending important transaction-related notifications
- Informing you about promotional offers and bonuses
- Providing updates about new platform features
- Sending security alerts
You can opt out of marketing communications at any time.
Service Improvement
Information is used to improve our platform and customer experience:
- To improve the interface by analyzing user behavior
- To identify and resolve technical issues
- In planning the addition of new games and features
- To make the payment process easier and faster
Information Sharing and Disclosure
Permitted Information Sharing Situations
We may share information in the following limited situations:
- Payment processors: Only the necessary financial information is shared to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
- Identity verification services: Relevant information is shared with trusted verification providers to complete the KYC process.
- Technology partners: The minimum necessary information is shared with software and cloud service providers for platform operation.
- Legal authorities: Information may be provided in response to a valid legal order or request from a regulatory authority.
- Fraud prevention: We may cooperate with security agencies to detect or prevent fraudulent activity.
- Business transfer: In the event of a company merger or acquisition, information may be transferred to the new owner — you will be notified in advance in such cases.
What Is Never Done
- Personal information is never sold to advertisers or marketing companies.
- Information is never shared with any irrelevant third party without your consent.
- Information is never provided to data brokers or data aggregation companies.
- Your gaming activity is never disclosed on social media platforms.
Data Security Measures
Technical Security
pdc88 uses industry-standard security technology to keep your information secure. SSL (Secure Socket Layer) encryption is active during data transmission on our platform, keeping all information encrypted between your browser and our servers.
- 256-bit SSL/TLS encryption — on all data transfers
- Stored data kept in encrypted form
- Secure password hashing methods
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Two-factor authentication (2FA) feature
Organizational Security Measures
Alongside technical security, we also follow strict security policies at the organizational level:
- Access to sensitive data is restricted only to staff who need it
- Data protection training is mandatory for all staff
- All staff and partners are bound by strict confidentiality agreements
- Regular monitoring for suspicious activity
- Rapid response plan in the event of a data breach
While we do our best to ensure maximum security, no method on the internet is 100% secure. We therefore advise you to keep your password private and to use a secure device.
Data Retention Period
Retention Policy
We retain your information only for as long as it is necessary or required to be retained under legal obligations:
- Account information: Retained for as long as the account is active and for the applicable legal period after the account is closed.
- Financial transaction records: Retained for a specified number of years in accordance with financial regulatory requirements.
- KYC documents: Identity verification documents are retained in accordance with legal guidelines.
- Customer support communications: Retained for a limited period for service improvement and dispute resolution.
- Cookies and browsing data: Automatically deleted after the set period expires.
We do not retain unnecessary information beyond the minimum required to fulfill legal obligations.
Cookies Policy
Use of Cookies
Cookies are small text files stored on your device that help our platform remember your preferences and activity. pdc88 uses the following types of cookies:
- Essential cookies: Essential for maintaining login status, ensuring security, and core platform functionality. These cannot be disabled.
- Functionality cookies: Save your language preferences and platform settings.
- Analytics cookies: Collect platform statistics to help improve service quality.
- Security cookies: Used to detect fraud and unauthorized access.
You can control or reject most cookies through your browser settings. Please note that disabling some cookies may affect platform functionality.
Your Rights
Right to Access Information
You can request a copy of your personal information stored with us at any time. We will provide it to you within a reasonable time.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. We will verify and correct it promptly.
Right to Erasure
You can request that your personal information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.
Right to Object to Processing
In certain circumstances, you can object to the processing of your information — particularly in the case of marketing communications.
Right to Data Portability
You can request to receive your information in a structured, commonly usable format.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time.
How to Exercise Your Rights
Contact us to exercise any of your rights. We will respond to your request as quickly as possible — generally within 30 days.
Protection of Minors
Age Restrictions & Child Protection
pdc88 is for individuals aged 21 and above only. We do not knowingly collect or store information from any person under the age of 21.
- Age verification is mandatory at the time of registration
- In suspicious cases, age is re-verified through KYC documents
- If information about a minor reaches us, we immediately delete it and close the associated account
- If a guardian suspects that their child has registered on our platform, please contact us immediately
Policy Changes & Contact
Policy Update Process
This privacy policy may be updated as our services and operating practices change. In the case of any significant changes:
- A notice will be published on the platform
- Registered users will be notified by email
- The "Last Updated" date at the top of the policy will change
- For important changes, new consent may be obtained
We recommend that you review this policy on a regular basis.
Privacy Contact
Contact us with any questions, concerns, or to exercise your rights regarding this privacy policy:
We will respond to any privacy-related request from you as quickly as possible. Our goal is to build a relationship of trust and transparency with you.